Terms & Conditions
Proceeding in collaboration with «MobilePartsWholesale», which is owned by the company «DrFix Gerolymatos Stavros» (as «DrFix» from now on), based on 7is Martiou 1944 75 Nikaia 18450, Greece, you accept the following terms and conditions.
DrFix is not committed to the availability of the products, but guarantees the timely update of the consumers about their unavailability.
DrFix is not responsible for the completeness and the validity of the product information listed on the mobilepartswholesale.eu website but is at the buyer's disposal for any confirmation or update.
DrFix reserves the right to unilaterally modify or update these terms and conditions of the transactions, made through its online stores, according to its needs.
All products are determined by weight, colors and technical specifications by each manufacturing company. Product photos are samples and the color of the finished product may vary.
Ordering is done by the Sales Department of the online store «MobilePartsWholesale», which is responsible for the delivery and shipment of the products.
The buyer must be informed of the technical specifications of the products before ordering them and has the right to ask about them. Any update on our part, concerns technical or other information and is made with all reservations.
Shipment of orders, as long as the product is available, takes place on the current or next working day and the delivery depends on the distance in kilometers, weekend brokerage, holidays or other external factors. Responsible for the delivery is solely the shipping company.
If the order is not dispatched as agreed, the customer has the right to cancel it and receive the refund, provided he has paid in advance.
The prices of all products/services, are clearly marked close to each product and do not include 24% VAT. Our store has the right to change prices on its products without notice, when necessary. The customer, once he has confirmed his order, ensures the he will receive the product at the price he "accepted" unless he is informed of a price change or incorrect price on the website. The shipping charge is determined by the current pricing policy of the shipping companies.
SHIPPING / TRANSPORTATION
The goods travel under the responsibility of the shipping company.
For shipments that are delayed by external factors (such us strikes, road closures, extreme weather conditions etc.) DrFix holds no responsibility.
If the parcel is lost, the customer must contact the shipping company and inform us immediately of the fact. Responsibility holds solely the shipping company.
As soon as the goods are delivered from our store, on behalf of the buyer, either by himself or his agent or a shipping company, we are free from any liability for delay, loss, destruction, theft or damage to the products or their packaging.
OBLIGATIONS AND WARRANTIES
Issues of the Guarantee of the products and any refunds for any reason, are determined by the provisions currently in force of the Greek Laws.
Greek Law safeguards the rights of consumers through Laws and Directives such us N2251/94 (Government Gazette 191 / 16-11-1994), ΑΚ §534, §537, §540 and §554, §555 as modified by N3043 / 2002 or later.
DrFix must deliver all goods in excellent condition unless specifically stated to be used. If a product is not in perfect condition, the buyer has the right to return it based on the instructions bellow.
Guarantees of all products, which are destined for the European Union, must be covered by each official representative. Otherwise DrFix must cover the Guarantee.
Returns of products that do not present a problem, are charged to the buyer (such as shipping, handling or checking costs).
PROPERTY RIGHTS / PRODUCT OWNERSHIP
Until the final payment of the goods, they remain in the property of DrFix.
PERSONAL DATA SECURITY & COOKIES
DrFix is bound that all personal information submitted to it (Full Name, Address, Phone Number, Email etc.) are registered (with access ability) by authorized employees, strictly for the handling of orders, while not being managed to third parties, and are not used for any other purpose other than our stores advertisement. Exceptions to this are cases of decisions of prosecutors, courts or other public authorities.
All payments made with credit card are processed thought Alpha Bank's electronic payment platform "Alpha e-Commerce" and uses TLS 1.2 encryption with 128-bit encryption protocol (SecureSocketsLayer SSL). Encryption is a way of encoding information until it reaches its designated recipient, who can decode it using the appropriate key.
PayPal transactions give you convenience and security to your transactions , as you have already identified an e-mail account with a credit card or Bank account. Thus gives you the ability to make your purchases quickly and with absolute security in any case, from your PC or mobile phone. Your personal information are registered to PayPal and not us. Any responsibility applies to PayPal.
We always recommend that you follow the required security rules, such us when accessing PayPal or your e-mail accounts from a shared computer or other device, to enter in "private window" on your browser, not save passwords and always log off after completing each process. This will not put you at risk of disclosing your personal information, or with the possible loss of money from profits.
For your own safety, we recommend that when you log into Alpha Bank's or PayPal's website, be careful that your browser connection starts with https:// and not with http://.
Your connection to our website is made with secure encrypted TLS 1.2 connection with cPanel Inc. certificate.
Recognizing the importance of electronic payment security, EveryPay is a licensed Payment Institution by the Bank of Greece (Decision No. 280/3 / 23-7-2018 GG B 3010 / 25-7-2018), and manages securely card payment transactions, in accordance with the regulatory framework of the card transaction security management standard. Everypay is certified in accordance with the PCI DSS compliance standards. All Everypay services are made through secure connections with 256bit SSL certificates. EveryPay also supports the ability to use the 3D Secure service, an additional security token for VISA & MasterCard. The Payer then has to enter his personal secret code to complete the transaction successfully.
Information regarding Cookies.
DrFix cannot be blamed, for any damage products that it markets and that are covered by International Safety may cause. The buyer, must be informed of the correct use and precautions of the products.
For any transaction with "DrFix", Greek Law is in force and it is agreed that the competent authorities for resolving disputes are the Courts of Athens.
1) If the product/part is in perfect condition or not installed/glued, all its current market value is credited
2) If the product/part is used or installed/glued, part of its current market value is credited
3) Return costs are covered by DrFix
4) The current market value is defined by the product's price the day the item is returned to mobilepartswholesale.eu website
5) The amount is credited to the customer's tab
Withdrawals Returns (Non Defective):
1) Only accepted within 5 working days and only if the product is unused in its packaging
2) The customer must have paid any amount that our company was charged for shipping the item and shipping costs for returning it
3) In case the product is used or the packaging has damages that did not exist, DrFix may refuse to credit the amount or negotiate a lower price
4) The amount is credited to the customer's tab
Refunds: Transfer of credit amount of the client's tab, to a bank account or cash,is only possible after 30 calendar days passed from the day of the credit invoice.
The return of the products must be accompanied by Customer Shipping Note.
DrFix reserves the right to refuse product refunds when it deems than particular reasons exist.
The website mobilepartswholesale.eu includes material, trademarks, service marks, trade dress and other content that does not belong to DrFix and is not protected by the Law. All content on the site (including texts, graphics, images, photos and software) is copyright of DrFix and is protected by Greek and International Law. Any copying, reproduction and retransmission of the material without the written permission of the company is prohibited. Its appearance on the website should in no way to be taken as transfer or granting permission or right to use it.
By confirming each order electronically, all terms are fully understood and fully accepted. Any question, clarification or unclear understanding of the shipping terms, payment and warranty terms currently mentioned, should be clarified by the buyer, requesting further details in writing. After sending/receiving an order, no dispute with the above terms will be accepted as the buyer must have read them.
DrFix n any case is committed to doing its best to ensure you have a reliable and profitable purchase from any point of view.